Lucis Nova
Lucis Nova
Legal & Transparency

RETURN POLICY

Last updated August 30, 2026

Our return policy is as simple as it can get: If you're not happy with a purchase that you made on lucisnova.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Lucis Nova does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

SUMMARY OF KEY POINTS

We stand by the quality of our prints. All prints come with a 100% money-back guarantee.

30-Day Window: Returns are accepted within 30 days of the original order date for any reason.

Full Refund: As soon as the returned print arrives at our studio, we will promptly issue a full refund for the entire purchase price.

Shipping Coverage: Lucis Nova does not reimburse outgoing or return shipping charges unless the return is due to a defect in quality.

100% Guarantee: Every limited and open edition print is backed by our full money-back quality guarantee.

1. 30-DAY RETURN POLICY

In Short: If you're not happy with your purchase for any reason, you can return it to us within 30 days of the order date.

Our return policy is as simple as it can get: If you're not happy with a purchase that you made on lucisnova.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Lucis Nova does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

2. 100% MONEY-BACK QUALITY GUARANTEE

In Short: We stand by the craftsmanship of every print we produce.

We stand by the quality of our prints. All prints come with a 100% money-back guarantee. If your print arrives with any defect in materials, printing, or handling, we will replace the print or issue a full refund including shipping charges.

3. HOW TO INITIATE A RETURN

To start a return, simply contact us through our Contact Page with your order number and details. Our team will guide you through the packaging instructions and return address details to ensure safe transit back to the studio.